Palm Centro setup for Exchange

This document will enable you to setup your Palm Centro mobile phone to work with Exchange Activesync. Active sync is a push technology that enables your mobile phone to sync the email, calendar, and contacts with Outlook. If you have problems or need more information, please contact us at 649-8034.

We will set this up in the Palm application called Versamail. The following information will be used during the setup:

Server Name: webmail.hputx.edu

We do not require a VPN connection and we do not use a proxy server.

Setup the account in Versamail. Goto Applications and select email to open the Versamail application.

If this is the first account you have setup in Versamail, You will see am Account setup option. Select continue
If you've already setup an account in Versamail, You'll see the inbox. Press Menu. From the accounts menu. select account setup. Then select New.
Enter your email address and password. Select OK then press Next.
Select Outlook (EAS) from the dropdown menu.
Enter the server name from above, (webmail.hputx.edu). Make sure the Username is correct (without the @hputx.edu), we only want the user name at this spot. You should not need to change the advanced settings. You can test the settings by pressing the button.
Test results look like this. Click OK. Then click Finish to go to teh inbox of the account you just created.

Helpful information about how the system works

Using Push

What is push?
Push is a feature provided by Microsoft Exchange ActiveSync that pushes email messages, Calendar events, meeting invitations, and updated contact information it receives onto your smartphone. Likewise, when you create an email message or event or you update a contact on your smartphone, it is pushed to the server.

In addition, when you delete or change an email message (for example, mark a message read or unread) in one location, the change is pushed to the other location.

How does push work?
When you set up an Exchange ActiveSync account, push email, calendar, and contact information begins automatically as long as your server supports push and has push turned on.

Push from server to smartphone happens automatically as new or changed items arrive on the server. If items are created or changed on the smartphone, the items are pushed from smartphone to server at the following times:


When a server-to-smartphone push takes place.
When you select Sync in your Exchange ActiveSync account to manually retrieve information.
At a preset time interval, if neither of the preceding two events takes place during that interval—for example, if neither a server push nor a manual sync takes place for 10 minutes.
If your server does not support push or does not have push turned on, push does not take place. Also note, for the option “As items arrive” to appear on your smartphone, EAS Direct Push must be enabled on the server.


Your smartphone screen turns on and an alert appears anytime you receive a new message. To save battery life, you can turn alerts off for your Exchange ActiveSync account.

Go to the account in VersaMail
Press Menu, select Options, and then select Preferences.
Select Alerts, and then uncheck the box for "Alert me of new mail."
Change your Auto Sync options
You can choose how often you wish to retrieve email. To save battery life, you can set your device to sync less frequently.

Computer Center Contact info

Clarence Fothergill (325) 649-8034

Jodi Payne (325) 649-8040